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Industry Speaker - Government Contact Centre Summit 2016- Embracing digitalisation and innovation in
- Carlene Mahoney
- Nov 17, 2017
- 1 min read
In this video interview, Dr Carlene Mahoney, explores:Understanding how can you achieve customer loyalty through managed customer communications. Harnessing the complications, opportunities and best practices for engaging with social media. Securing stakeholder buy in and support for social media.
